User Research
I conducted user research in which i found two type of users, During the work of the project, I conducted competitive anaysis, sent out surveys and conducted several interviews with potential users of the app and identified their main pain points.



User Persona
The first stage of research.
User Journey
The Second stage of research.

Competetive Analysis
I evaluated with qualitative and/or quantitative measures. We’ve compared pricing, and ads and all the features
that are offered by these apps.

User Flow
When working on my project, I drew up the main scenarios for our primary target users Initially, we created
several varitions of the onboarding to oprtimize the registration process and added easiest way to skip and
reach the homepage to help people in urgent need of emergency assistance.

Usability Testing
After completing the desing stage, I tested it with some random
users, where we identified the main strength and weakness of the
design

Scenarios
Scenarios that participants were asked to go through

Respondent's Feedback

Design System
The Comfort design theme is a minimalistic style with a
premium vibe that uses carefully selected colors and tones to
induce an elevating, uplifting, and calming feeling. It has a
simple font and keeps elements to a minimum, creating a
product-focused web look. This theme will be used for both our
website and mobile app design, offering a modern and timeless
aesthetic.








Visual Design
Visual design is key to creating an engaging and effective user experience in a mental health app.
In this section, we'll explore how thoughtful and intuitive design elements can promote mental
wellness and user engagement.
Let's connect on a call to discuss my project further. Due to NDA restrictions, I'm unable to share
it on my portfolio, but I'd be happy to provide more details and insights during our conversation.
Description
Comfort is a mental health platform that provides emotional support through virtual and in-person therapy sessions, online
communities, and a network of trained listeners. We offer affordable therapy for those without insurance and have an emergency
helpline for immediate help. Our goal is to make mental health support accessible to all.
Scope of work
Design System, User Research, User Interface Design for Web &
Mobile app and Illustration
Tools
Figma, Miro
Prototype Link
NDA Restricted (please contact)
My Role
My responsibilities included:
- Conducting user research
- Creating user personas, entity maps, and user journeys.
- Prototyping our solutions
- Validating designs with user feedback sessions and testing
- Supporting implementation with specs, assets, and iteration which can help the engineers to build the product.
COMFORT
Your go-to app for prioritizing your mental well-being, anytime, anywhere.
